Terms of service
Clean handcrafted products that nourish your hair and body. Embrace your curls, love the skin you're in, embrace your own beauty. made with care in Switzerland.
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Terms of service



The website www.blossomshop.ch (collectively, the Website) is owned and operated by Blossom Shop by Patti Steele Rey (hereinafter “Blossom” “us” “we”).  Please read through these terms and conditions before placing your order.  By placing an order with Blossom, or by using this website, you agree to be bound by the terms and conditions set out below, which may change from time to time without notice to you, and will apply to any subsequent orders.  We do not accept any diverging terms and conditions from the customer except where specifically agreed in writing.

This Website could be unavailable for maintenance for any period of time. From time to time, we may restrict access to some parts or all of this Website.

This Website may contain links to other websites (the “Linked Sites”), which are not operated by www.blossomshop.ch. Blossom has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.


Terms of Sale


a) Our contract


When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

The presentation of products on our Website does not constitute any offer by Blossom for a purchase contract.

By submitting the order form provided on our Website to us you are placing a binding offer for a purchase contract with us. You submit an offer by entering all required information during the ordering process and posting the order form to us by using the button “place order”. Before you submit your offer you will be able to view the details input by you and correct any mistakes in the information provided. All orders are subject to availability and confirmation of the order price.


b) Pricing and Availability


Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

Goods will be available for dispatch within 3 business days after your order has been placed.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

The price of the products excludes VAT.

The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.


(c) Payment


When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. Blossomshop.ch retains the right to refuse any request made by you, especially if there are legitimate grounds to suspect that the goods purchased via the internet are intended to be resold on a commercial basis.

If direct bank transfer is selected as your payment method, orders must be received within 7 days otherwise your order will be canceled.

Payment by credit card via Stripe or advanced payment (Switzerland only).


Advance payment
Blossom Shop

Raiffeisen Bank

IBAN: CH07 8080 8002 7393 1014 5





Blossomshop.ch  shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

The goods offered at Blossomshop.ch are presented on the Website in the form of digital photographs of the actual products. Minor discrepancies between the presentation and the actual products do not qualify as a defect in the goods ordered.

Our products are all handmade, so there may be small variations.  Variations do not affect the overall quality of the product or its ability for use as intended, and is part of the charm of a handmade product.




You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and www.blossom.ch will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.


Linking to this website


You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.




You agree to indemnify, defend and hold harmless Blossomshop.ch, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.


Inquiries, complaints


For any inquiries about your order or complaints, please contact us at: hello@blossomshop.ch

Ownership of rights
All rights, including copyright, in this website are owned by or licensed to Helen Morley and Waybreads. Any use of this website or its contents, including copying or storing of information in whole or part, other than for your own personal, non-commercial use is prohibited without my permission. You may not modify, delete, distribute or post anything on this website for any purpose.
Your statutory rights are not affected by any of the above terms and conditions.


Social media sites

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details.  This website nor its owner will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.


Governing law, severability


All legal disputes arising out of or in connection with a purchase contract shall be governed exclusively by Swiss law. The jurisdiction is Sion. The CISG does not apply.

If any provision is invalid, nothing in this shall prejudice the validity of the remaining provisions hereof.


Sion, Switzerland 24.03.2017